Payment & Delivery - FAQ

Ordering from Voltaat is easy-peasy! 

Add products to your cart, checkout to give your name and address, choose the delivery method, then pay by credit card or pay with cash on delivery. That's it! 

After placing an order, we'll contact you to arrange a delivery time. Orders will be delivered within 3-4 days.

 

Frequently Asked Questions (FAQ):

Where is the store located in Doha?

We only sell through our website. We don't have a physical store.... Yet! We keep the stock in our warehouse in Doha, and deliver it on demand. 

 

How can I pay for my order?

You can pay by cash on delivery, or online using your credit card. 

 

What are the Pick-Up options and costs?

Our free pick up zones are at Madinat Khalifa and Qatar Science & Technology Park, one of our team will contact you after you place an order to share with you the pick up location and time!

 

What are the delivery options and costs?

We deliver your order for FREE to:

  • Qatar University
  • Education City
  • College of the North Atlantic

provided that your order is above 45 QAR. Otherwise, a 9 QAR delivery fee applies.

 

We also deliver to almost any area in Doha and areas near Doha.

We Have FREE delivery to areas in Doha and Al-Wakrah for orders that are more than 550 QAR

The following pricing applies for orders that are less than 550 QAR:

Areas within  Delivery Fee
Duhail, Madinat Khalifa or Markhiya  25 QAR
The Pearl, Dafna or West-Bay 
25 QAR
Al-Sadd, Bin-Mahmoud, Mushaireb, or Al Ghanim  25 QAR
 Lusial, Al Gharaffa, or Izghawa  
30 QAR
 Al-Mansoura, Najma or Abu Hamour  35 QAR
Al Kharaitiyat or Umm Salal Ali, or Al Rayaan  35 QAR
Al-Azizyah, Hilal, Old Airport or Al Thumama  38 QAR
Muaither, Al-kheesa, Al Waab or Ain Khalid 38 QAR
Industrial Area or Umm Al Amad 

48 QAR

Al Wakrah or New Industrial Area 

58 QAR

Al-Khor 

98 QAR

  

 

What about bulk orders? 

Let us know your order details by filling up the form at the bottom of this page. You can also email us at contact@voltaat.com, or text us on WhatsApp. We'll get you a sweet deal!

 

What if I can't find what I need?

We might be able to get it for you! Just let us know what you need by filling up the form at the bottom of this page. You can also email us at contact@voltaat.com, or text us on WhatsApp

 

How can I modify or cancel my order?

Email us at orders@voltaat.com, or text us on our WhatsApp.

 

How can I get an invoice for my order?

You will automatically receive an invoice with your order confirmation email.

 

Do I have to create an account to order?

Nope. Creating an account is optional. Having an account will let you save your data for a faster checkout, and will help you track your orders.

 

Do you like karak?

Yes!