Payment & Delivery - FAQ

Ordering from Voltaat is easy-peasy! 

Add products to your cart, checkout to give your name and address, choose the delivery method, then pay by credit card or pay with cash on delivery. That's it! 

After placing an order, we'll contact you to arrange a delivery time. Orders will be delivered within 3-4 days.

 

Frequently Asked Questions (FAQ):

Where is the store located in Doha?

We only sell through our website. We don't have a physical store.... Yet! We keep the stock in our warehouse in Doha, and deliver it on demand. 

 

How can I pay for my order?

You can pay by cash on delivery, credit card. 

 

What are the delivery options and costs?

We deliver your order for free to Landmark Mall, Qatar University, Education City, or Qatar Science & Technology Park; provided that your order is above 45 QAR. Otherwise, a 9 QAR delivery fee applies. We don't ship by mail, we only do deliveries. 

For deliveries to other places, the following pricing applies:

Areas within  Delivery Fee
Duhail, Khalifa City, Markhiya or Bin-Omran 30 QAR
Gharafa, Al Kharaitiyat, Pearl, Lusail City, Dafna or West-Bay
35 QAR
Al-Sadd, Bin-Mahmoud, Mushaireb, Al Ghanim or Izghawa
40 QAR
Al-Azizyah, Ain-Khaled, Najma, Al-Mansoura or Al-Waab 45 QAR
Al-Hilal, Al-Maamoura, Old Airport, Al-Khessa, Al-Thumama or Abu-Hamour 49 QAR
Al-Wakrah, Industrial Area or New Industrial Area 60 QAR
Al-Khor

100QAR

 

 

What about bulk orders? 

Let us know your order details by filling up the form at the bottom of this page. You can also email us at contact@voltaat.com, or text us on WhatsApp. We'll get you a sweet deal!

 

What if I can't find what I need?

We might be able to get it for you! Just let us know what you need by filling up the form at the bottom of this page. You can also email us at contact@voltaat.com, or text us on WhatsApp

 

How can I modify or cancel my order?

Email us at orders@voltaat.com, or text us on our WhatsApp.

 

How can I get an invoice for my order?

You will automatically receive an invoice with your order confirmation email.

 

Do I have to create an account to order?

Nope. Creating an account is optional. Having an account will let you save your data for a faster checkout, and will help you track your orders.

 

Do you like karak?

Yes!